TERMS AND CONDITIONS

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1. General Information

  • These terms and conditions govern the use of our website and purchases made through "Stun and Charm Jewels."
  • By accessing our website or making a purchase, you agree to these terms and conditions.

2. Products

  • All products are described as accurately as possible, but slight variations in color, size, or design may occur due to screen resolution or handmade craftsmanship.
  • Jewelry is made with anti-tarnish materials but requires proper care as outlined in our care guide to maintain its longevity.

3. Pricing and Payments

  • All prices are listed in Indian Rupees and are subject to change without notice.
  • Payment must be made in full at the time of purchase via accepted payment methods (e.g., credit/debit cards, digital wallets, etc.).

4.Online Account

 Account Login:

  • As a registered user, you must log in to www.stunandcharnjewels.com using your email ID and a password of your choice.

 Password Responsibility:

  • You are solely responsible for keeping your password confidential and secure.

 Order Placement:

  • Any order placed using your login ID will be considered as an order placed by you.
  • Such orders will be fulfilled accordingly.

5.Terms of Operations

  • Service Suspension or Cancellation:
    www.stunandcharmjewels.com reserves the right to suspend or cancel any of its services at any time without prior notice. However, all outstanding orders will either be fulfilled or fully refunded.
  • Right to Refuse Services:
    The platform reserves the right to refuse services to anyone at any time without providing a reason for the decision.
  • Limitation of Liability:
    www.stunandcharmjewels.com will not be held responsible for any damage caused to individuals or entities by the use of its website.

6.Damaged Products Policy

Quality Checks:

    • Our team conducts rigorous quality checks before shipping products to ensure their condition.

Transit Damages:

    • Damages caused during transit are beyond our control.

Replacement Policy:

    • If you receive a damaged product, we will replace it with the same or a similar item, depending on stock availability.

Reporting Damages:

    • Email us at stunandcharmjewels@gmail.com within 48 hours of receiving your order.
    • Refer to the damaged product received policy.

Important Note:

    • Reports of damage received after 48 hours from the delivery time will not be entertained.

7.Missed Delivery Policy:

Our logistics partners will attempt to deliver your shipment three times.

If the order is not collected, it will be returned to us.

We can re-ship the order at your request with an additional shipping fee of ₹250.

For Cash-on-Delivery (COD) orders that are returned:

    • Re-shipping will only be done after the full payment (including the additional ₹250 shipping charge) is made online.

8. Warranty

  • Product Usage: www.stunandcharmjewels.com will not be held responsible for any damage caused by the use of products shipped to the customers or purchased through the website.

9. Copyright and Intellectual Property Policy

  1. Protection by Law:
    All information displayed on this website is protected under copyright and other intellectual property laws.
  2. Website Ownership:
    The website is independently designed, updated, and managed by www.stunandcharmjewels.com

3.      Prohibited Actions:
All designs, images, and content on our website are the intellectual property of "Stun and Charm Jewels" and may not be used without prior written consent. You must not:

    • Sell or reproduce the content.
    • Publish or transfer the content.
    • Distribute or display the content.
    • Copy or modify the content.
    • Commercially exploit the content in any way.
  1. Legal Action:
    Any violation of these terms will result in suitable legal action under the jurisdiction of the Court.

10. Liability

  • We accept no liability for any delays or failure to fulfill our obligations under these Terms and Conditions when such delays or failures are caused by circumstances beyond our reasonable control.

11. Changes to Terms and Conditions

  • Stun & Charm jewels reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
  • Customers are encouraged to review the Terms and Conditions each time they sign up or sign in for our services and products.
  • Staying informed about the latest amendments is the responsibility of the customer.

12. Contact Information

  • For any queries, please contact us at stunandcharmjewels@gmail.com